Refund and Returns Policy
At Handfolkcraft , we strive to ensure your utmost satisfaction with every purchase made on our Website. However, we understand that there may be instances where you need to return a product. We have therefore formulated the following return policy to address such situations:
1. Eligibility for Return:
– Products eligible for return must be in their original condition, unused, unworn, unwashed, and with all tags intact.
– Returns will be eligible for return if emailed to us within 48 hours of delivery.
2. Non-Eligible Items for Return:
– Personalized or customized items cannot be returned unless there is a defect or error on our part.
– Items marked as final sale or clearance are not eligible for return.
3. Return Process:
– To initiate a return, please contact our customer service team at in to obtain a Return Authorization (RA) number.
– Clearly indicate the RA number on the return package.
– Pack the item securely and ship it back to us using a traceable shipping method.
4. Refund Method:
– Once we receive the returned item and verify its eligibility, we will issue a refund to the original payment method used for the purchase.
-Please allow 5-7 business days for the refund to reflect in your account.